At Information Networking, our onsite assessments follow a structured and client-focused approach:

Initial Consultation: We begin by understanding your business objectives, current IT environment, and specific challenges through a briefing session or remote interview.

Site Visit and Inspection: Our certified engineers visit your location to evaluate existing infrastructure, including network layout, cabling, hardware, software systems, physical security, and environmental factors.

Data Collection & Analysis: We document the current state using tools, diagrams, and measurements, identifying performance gaps, risks, and improvement opportunities.

Client Engagement: Throughout the process, we engage your internal IT or operations team to ensure our recommendations align with business needs and priorities.

Reporting & Recommendations: After the assessment, we provide a detailed report outlining findings, risk areas, and tailored recommendations for upgrades, optimizations, or new implementations.

Optional Roadmap: Where applicable, we offer a phased implementation plan and project timeline for addressing the identified gaps.

Yes, absolutely. At Information Networking, we offer customized training programs tailored to your IT department’s needs. Our training covers a wide range of areas, including:

• Network Administration and Troubleshooting
• Cybersecurity Best Practices and Threat Response
• Cloud Technologies and Infrastructure Management
• Software and Systems Deployment
• IT Governance, Risk Management, and Compliance (GRC)
• Physical Security Systems (e.g., CCTV, Access Control)

Training can be delivered onsite or remotely, and is facilitated by our experienced and certified engineers. We also offer hands-on workshops, knowledge transfer sessions, and post-implementation support to ensure your team remains confident and capable in managing the deployed technologies.

Our goal is to empower your in-house IT team to operate more efficiently, securely, and independently.

We provide comprehensive post-setup support through multiple convenient channels:

• Helpdesk Support: Reach our support team via email at info@in-networking.com or by calling our local support numbers in Botswana and Zimbabwe.
• Remote Assistance: Our technicians can securely access your systems remotely to troubleshoot and resolve issues quickly.
• Onsite Visits: For issues that require physical intervention, our field engineers are available for onsite support, based on your service level agreement (SLA).
• Client Portal (Coming Soon): We are developing a secure online portal where clients can log tickets, track progress, and access documentation 24/7.
• Maintenance Contracts: We offer managed service agreements with scheduled maintenance, priority support, and proactive monitoring.

Our goal is to ensure your systems remain secure, stable, and fully optimized long after deployment.

Yes, Information Networking and our technical team hold various industry-recognized certifications that ensure we deliver solutions to global standards. These include:

Vendor Certifications:

• Cisco Certified
• Microsoft Certified
• Fortinet NSE
• Ubiquiti Certified Wireless Specialist
• CEH
• Softcon Access Control
• Molex Certified Installer

Security & Infrastructure Certifications:

• CompTIA Network+
• CompTIA Security+
• ISO-aligned security practices in deployment and consulting
• Approved reseller of certified fire suppression systems ( FM200, Inergen)

Our certifications reflect our commitment to quality, safety, and continuous professional development. We also partner with globally trusted brands to ensure our solutions meet enterprise-grade reliability and compliance standards.