Connecting Innovation, Empowering Networks
Information Networking is a premier leader in delivering cutting-edge IT and security solutions since its establishment in Botswana in 2005.
With a strong presence in the Southern African region, the company expanded its operations to Zimbabwe in 2024, continuing to build on its reputation for excellence.
Our unwavering commitment to customer satisfaction and innovation positions us as a trusted partner for businesses seeking reliable and advanced technology solutions.
Our Mission
Our mission is to bridge the gap between innovation and connectivity by offering cutting-edge IT solutions that empower businesses to scale, secure their networks, and achieve technological excellence.
Our Core Values
INNOVATION
Leading with forward-thinking ideas and technology-driven solutions.
CONNECTIVITY:
Building robust networks that keep businesses connected, agile, and secure.
EMPOWERMENT:
Empowering clients with the tools and insights they need to succeed.
TRUST:
Establishing long-term partnerships through transparency, reliability, and excellence.
SECURITY:
Ensuring that every solution is secure, protecting businesses from evolving digital threats.
We provide a range of IT services, including
Networking & Data Cabling
Design and installation of structured cabling systems and network solutions that enhance connectivity and support data flow across the organization.
Managed IT Services
End-to-end management of IT systems, allowing businesses to focus on growth while we handle their technology needs
Cloud Services
Tailored cloud strategies that drive flexibility, scalability, and innovation.
Cyber Security
Comprehensive security solutions designed to protect networks, data, and digital assets against cyber threats.
We've worked with some of the biggest brands
Frequently asked questions
How do you conduct onsite assessments?
At Information Networking, our onsite assessments follow a structured and client-focused approach:
Initial Consultation: We begin by understanding your business objectives, current IT environment, and specific challenges through a briefing session or remote interview.
Site Visit and Inspection: Our certified engineers visit your location to evaluate existing infrastructure, including network layout, cabling, hardware, software systems, physical security, and environmental factors.
Data Collection & Analysis: We document the current state using tools, diagrams, and measurements, identifying performance gaps, risks, and improvement opportunities.
Client Engagement: Throughout the process, we engage your internal IT or operations team to ensure our recommendations align with business needs and priorities.
Reporting & Recommendations: After the assessment, we provide a detailed report outlining findings, risk areas, and tailored recommendations for upgrades, optimizations, or new implementations.
Optional Roadmap: Where applicable, we offer a phased implementation plan and project timeline for addressing the identified gaps.
Can you train out IT department?
Yes, absolutely. At Information Networking, we offer customized training programs tailored to your IT department’s needs. Our training covers a wide range of areas, including:
- Network Administration and Troubleshooting
- Cybersecurity Best Practices and Threat Response
- Cloud Technologies and Infrastructure Management
- Software and Systems Deployment
- IT Governance, Risk Management, and Compliance (GRC)
- Physical Security Systems (e.g., CCTV, Access Control)
Training can be delivered onsite or remotely, and is facilitated by our experienced and certified engineers. We also offer hands-on workshops, knowledge transfer sessions, and post-implementation support to ensure your team remains confident and capable in managing the deployed technologies.
Our goal is to empower your in-house IT team to operate more efficiently, securely, and independently.
Do you use AI?
Yes, we incorporate Artificial Intelligence (AI) into several of our solutions to enhance efficiency, security, and decision-making for our clients. Our use of AI includes:
- Cybersecurity: AI-driven threat detection and behavior analysis to identify and respond to anomalies in real time.
- Data Analytics: Intelligent data processing and predictive analytics to uncover insights and support strategic decisions.
- Smart Surveillance: AI-enabled CCTV systems for facial recognition, motion detection, and automated alerts.
- IT Automation: AI tools that help automate routine IT tasks, improve response times, and reduce manual errors.
We continuously explore emerging AI technologies to offer our clients innovative, future-ready solutions that deliver measurable value.
How can I access support after setup?
We provide comprehensive post-setup support through multiple convenient channels:
- Helpdesk Support: Reach our support team via email at info@in-networking.com or by calling our local support numbers in Botswana and Zimbabwe.
- Remote Assistance: Our technicians can securely access your systems remotely to troubleshoot and resolve issues quickly.
- Onsite Visits: For issues that require physical intervention, our field engineers are available for onsite support, based on your service level agreement (SLA).
- Client Portal (Coming Soon): We are developing a secure online portal where clients can log tickets, track progress, and access documentation 24/7.
- Maintenance Contracts: We offer managed service agreements with scheduled maintenance, priority support, and proactive monitoring.
Our goal is to ensure your systems remain secure, stable, and fully optimized long after deployment.
Are you certified?
Yes, Information Networking and our technical team hold various industry-recognized certifications that ensure we deliver solutions to global standards. These include:
Vendor Certifications:
- Cisco Certified
- Microsoft Certified
- Fortinet NSE
- Ubiquiti Certified Wireless Specialist
- CEH
- Softcon Access Control
- Molex Certified Installer
Security & Infrastructure Certifications:
- CompTIA Network+
- CompTIA Security+
- ISO-aligned security practices in deployment and consulting
- Approved reseller of certified fire suppression systems ( FM200, Inergen)
Our certifications reflect our commitment to quality, safety, and continuous professional development. We also partner with globally trusted brands to ensure our solutions meet enterprise-grade reliability and compliance standards.